Exchange/Refund Policy

📦 Exchange Policy

You have 24 hours from the time of delivery to request an exchange if:

  • 🛠️ The product is damaged or has a manufacturing defect.

  • 📏 The product received is not the correct size.

This policy applies only to orders delivered within Pakistan.
(For international customers, please contact our Customer Support team via WhatsApp at +92 300 0000000 within 7 days of delivery, and we will do our best to assist you.)

Facing a size issue? We offer a size exchange facility!
Note: Customers must send the item back to us and are responsible for the shipping cost.

📨 How to Request an Exchange

To apply for an exchange:

Please include your order details and reason for the exchange.
Reminder: Return shipping costs are the customer’s responsibility.

🔄 Exchange Processing Time

  • We aim to process exchanges within 5–10 working days after receiving the item.

  • During busy periods, it may take up to 14 working days.

🚫 Refund Policy

  • We do not offer refunds.

  • For international orders, if a paid order is canceled, we offer an exchange or a voucher/discount code for future shopping at thetrendsforever.com.

Note: Sale items are not eligible for refund or exchange.

🚚 Delivery Time

  • 🇵🇰 Within Pakistan: 5–7 working days.

  • 🌎 International Orders: 10–15 working days (depending on the destination).

Delivery times may be longer during peak seasons.

🛎️ Need Help?

Reach out to us at:
📧 support@trendsforever.com
💬 WhatsApp: +92 300 0000000